WHO ARE WE?
Arcusin S.A. is a company that forms part of a larger business group that has grown out of a family-run business whose interests are mainly related with agriculture and farming.
At Arcusin, we research, develop and manufacture specialised agricultural machinery. Our main objective is to offer the agricultural sector practical solutions that help to reduce non-productive handling costs and to help increase the efficiency of production.
We offer the guarantee of more than forty years of experience in the manufacturing of specialised agricultural machinery and over a century of family tradition in the world of agriculture.
Our human team, which is our company’s greatest asset, allows us to guarantee the smooth running of our operations and to offer our clients quality after–sales service, technical assistance, personalised telephone attention and the delivery of spare parts. All of our services are available wherever they are needed.
Arcusin also has its own working philosophy which involves giving priority to quality and good working practices above everything else. It is based on shared responsibility, coordinated team work and the commitment of each of its team members. Each and every one of the links in the chain is essential to the smooth working of the whole company system.
We are proud of the good reputation that we have established with our clients and this serves as a motivation to keep on improving, innovating and reinventing ourselves on a daily basis as we endeavour to stay a step ahead of the market.
At Arcusin we try to share this philosophy with our clients and partners and to get them to actively participate with us to this end.
ARCUSIN IN THE WORLD
We export our machines to over 50 countries and have established a network of distributors that spans 5 continents.
Where there are Arcusin machines, we can provide our technical support and send any spare parts that may be required.
In line with our process of continuous improvement, we have obtained ISO 9001 certification for quality management systems relating to design, manufacturing, commercialisation and after-sales service for specialised agricultural machinery, thereby consolidating our approach to planning, manufacturing, controlling and generally improving all of the internal processes within our organisation, including the redefinition of functions and responsibilities, staff training, improving working procedures, monitoring quality and improving the efficiency of work teams.
Quality policy and objectives
• Innovative and practical design.
• Reliable machines.
• Compliance with the legal and applicable requirements
• Personalised service, with respect to time and treatment.
• Meeting agreed delivery schedules.
• Agile and efficient after-sales service.
• Readily available spare parts.
• Technical assessment.
• Application of a system that ensures the constant improvement of the quality of the different services provided.
The production of all our machines and their models have the Certificate of Conformity.
The Automobile Certification Unit (UCA), Technical Service designated by the Ministry of Industry, Energy and Tourism for initial evaluations, production conformity and continuous verification for the homologation of motor vehicles and their components of The Foundation for the Promotion of the Industrial Innovation, GUARANTEES that control methods for the conformity of production applied by ARCUSIN SA, comply with the necessary requirements of the homologations granted by the Ministry of Industry.