FREQUENT QUESTIONS (FAQ)
How can I order spare parts?
Ordering spare parts is very easy: along with the machine is delivered a manual and detailed breakdown of the model purchased. Just fill out the web form or send a fax with the form that you will find on the last page of the manual. You can also order spare parts by e-mail at [email protected]
Can I visit the factory?
Our commercial team will be happy to welcome you in our facilities. Please contact by telephone at 973 71 28 55 or by e-mail [email protected] to arrange your visit.
How do I get to Arcusin?
In the “CONTACT” section, you will find a map and our coordinates.
If I have a technical problem, who should I contact?
Our technical assistance service is available by telephone or by e-mail [email protected]
Important: When carrying out a technical consultation, have the chassis number of your machine available to make it easier for our technicians.
Do you have any second-hand machines?
Yes, you can check our updated stock in the section MercaOkasión.
Can I rent a machine?
No, in Arcusin we are manufacturers of machinery and therefore we do not have this service.
Where can I see a machine working?
During the campaign, there are innumerable occasions to see machines running. Contact our sales representatives to arrange a visit.
What trade shows do Arcusin attend?
We participate in the main international and national fairs. SIMA – AGRITHECNICA – EIMA – FIMA – EXPOLIVA …
Are Arcusin machines guaranteed?
Yes, all our new ones have a one year warranty.
Where is the nearest distributor?
Contact our sales team and give you all the details.